Completing the BDIA Introduction to Dentistry Course

Ciara Ferrier • 5 February 2026

This course formed part of our CPD requirement for 2025-2026

Ciara Ferrier BDIA Introduction to Dentistry Course Certificate


Ciara completes CPD annually as part of AMSPAR membership requirements. Having worked with dentists for a number of years it was interesting to take this course and learn more about dentistry as an industry. Working with individuals or small teams, it is both easy and essential to see their work from their point of view but valuable to zoom out and look at the bigger picture within which they are operating.


The BDIA (British Dental Industries Association) Introduction to Dentistry Course is designed for non-clinical staff as a grounding in the industry. It covers 11 Modules, each with an end-of-module-test, followed by a final exam once all modules are complete.


Modules are:


  1. Introduction to Dentistry
  2. Oral and Dental Anatomy
  3. Oral Health and Disease
  4. Oral Hygiene
  5. Diagnosis and Radiography
  6. Restorative Dentistry
  7. Dental Technology and Laboratory Procedures
  8. The Dental Environment and Equipment
  9. Infection Control in Dentistry
  10. Minor Oral Surgery, Anaesthesia and Sedation
  11. Implant Dentistry


Other CPD completed this year includes Skills 4 Health training in Information Governance, Remote Working and Consent.




by Ciara Ferrier 21 February 2026
Do you struggle to juggle during the school holidays? Do you wish you could handover to someone else? There's probably no need! There are more school holidays than parents can take annual leave for. I have been working around school holidays for 16 years now and as my youngest child is 10, life is set to revolve around the school calendar for another eight years! That probably does sound daunting if you are in the early primary school days. There are times as a business owner where you will need to work through a school holiday and others where you will want to be completely off. Then there are the in-between times where you need to have a lower input: Business-light holidays. It’s okay to do that! You can make low-input time work for you with Planning , Prioritisation and Follow-up . Holiday cover does not need to look like parachuting a replacement in for a week. Indeed, that sounds more like fire-fighting mode.
by Ciara Ferrier 5 February 2026
Configure behind-the-scenes automation to enhance your workflows 
by Ciara Ferrier 6 January 2026
January is here but are you facing or embracing the new year? 
by Ciara Ferrier 15 October 2025
Your time is precious, guard it by adopting a “Master Diary” mindset.
by Ciara Ferrier 3 October 2025
There have been many exciting advances in AI in recent years. We hear stories all the time that AI can or will almost entirely replace administrative workers or “entry-level,” jobs. Whilst businesses may feel inspired that AI is a huge opportunity to save on overheads yet simultaneously boost and streamline productivity, this isn’t the reality. AI is another tool for you to master – do you have time to keep up with changes in functionality? Can you be aware of all the up-to-date risks and limitations surrounding it? Are you overly optimistic about what it can and cannot do? Misunderstanding the capabilities of AI, yet not investing in administrative or entry-level support, can prove costly when you end up spending far too much time working far too below your own pay grade. AI tools and automated systems, used with sensitivity, can be valuable in making your processes run smoothly. They can also be of real disservice to your business when they cause frustration. The old adage that people will do business with people remains true. If people are paying for a service, they like to know they can access that service. Situations that could result in a complaint can sometimes be avoided entirely by a reply from a human being. Maintaining the personal touch could be what makes you stand out from the crowd. AI is a tool for humanity, not a replacement.
by Ciara Ferrier 2 October 2025
The most common question I am asked is “So how do you work?” Let me take you behind the scenes to describe a typical working day…