Need more hours in a day?

 Tailored administration support to help you

be the best at what you do best!

Do you feel that there simply are not enough hours in the day or that you can’t keep up with business tasks? Is your inbox overflowing and are you managing multiple calendars? Would you like to free up your time – or make time work better for you?

Administration can feel like a second job business owners go to at the end of a day already spent doing the activity they sell!

Does all your administration work have to be done by you? Is it taking up time that could be better spent on profit-making activity? Are you losing evenings and weekends?

If you need an assistant, but not an employee, and want to delegate some business tasks, engaging the flexible services of a virtual assistant could be the solution you need. Keep up with your customer enquiry emails, avoid missed appointments or diary clashes, book travel in advance and streamline business processes – all whilst focusing on growing your business and enjoying more free time. 

Ciara Ferrier Ltd provides administration and transcription services  to individuals and small teams, usually but not exclusively, from a clinical, academic or technical discipline. We often work as PA to individuals (often clinicians or academics) whose business interests extend over more than one organisation; in this situation our support harmonises and consolidates activity for our client. Our small team clients may be academic research teams working on a qualitative interview project where we assist with transcription or a committee to whom we act as minutes secretary or administrator.

We generate or type letters and reports, put events in diaries, schedule and manage meetings, answer emails, type interviews, follow up, follow up and follow up, and ensure the structures facilitating those tasks are in place and operational. But most importantly...we do this so our client doesn't even have to think about it! Looking ahead, we rapidly become a key aide providing a listening ear to our clients. Rather than being “just the admin lady,” we are a strategic partner, enabling clients to focus on the profit-making tasks that only they can do.

Our clients' greatest advocate, we are detail-focused and compassionate. Comfortable working backstage, we know that we are not the star of the show but are fully aware that our input can be what keeps the show on the road. Our clients look for an assistant they can trust and rely on, who will have their back and come to know almost as much about their business as they do. The methods and tools we use to complete administrative tasks are changing but the personal qualities an assistant should have are, we think, the same as they ever were.

We work with clients on a regular, ongoing basis, for a set period of time or for the duration of a project. Alternatively, we can provide support on a one-off basis, perhaps to help with set-up of a back-office process where we are most experienced with the Microsoft Office 365 suite.

For many years, Ciara Ferrier Ltd has provided first-class associate services to other virtual assistants, building and sustaining longstanding relationships over this time. 

In an increasingly digital, impersonal and polarised world, we celebrate the irreplaceable person in the "Personal Assistant."

Our values - prioritising people

AI assistants and tools are marketed as customisable and cheap but looking after people, letting them know they matter, may better protect your reputation and profit long-term. Choosing human services tailored to the needs of your individual business will make you stand out from the crowd. At Ciara Ferrier Ltd we say, “It’s not about the software or what the software does; it’s how people feel about it that matters.” People do business with people, particularly in healthcare.

"Business, like life, is all about how you make people feel. It's that simple, and it's that hard." – DANNY MEYER

When your business is caring, it's essential to show it.

We don't say a blanket "No," to AI; but we do say integrate wisely, celebrating the integrity, originality and impact of human talent.